Error Messages

What do I do if an error message pops up saying "Professional Player" when searching for a Player?
The reason for this error message is that the Player will either currently or previously have been registered/held a role with a Club at STEP 4 or above. To...
Wed, 3 Apr, 2019 at 3:10 PM
What do I do if an error message pops up saying "Multiple Contacts Found" when searching for a Player?
The reason for this error message is that the Player will most likely have multiple FANs on the system. Please email PlayerRegistrations@Berks-BucksFA.com w...
Wed, 3 Apr, 2019 at 3:14 PM
What do I do if an error message pops up preventing me from detaching a Player from my Club?
A Club will not be able to detach/remove a Player if they have an approved League registration for the current season. To be able to detach the Player, the ...
Wed, 3 Apr, 2019 at 3:18 PM
What do I do if an error message pops up saying "0 Contacts Found" when searching for a Player?
If you have more details (email address, phone number, previous Club), you can add these to the search to try to find the Player. However, if this still ret...
Wed, 3 Apr, 2019 at 3:21 PM
What do I do if some of my Players have disappeared from my Players' List on WGS?
The first thing to do is check your filters. This can be done by clicking clear filters (in green) to ensure that no filters are in operation. If this d...
Wed, 3 Apr, 2019 at 3:27 PM
What do I do if the expected Team doesn't show when trying to assign a Player to a Team?
The system works out which teams a player can be assigned to based on age & gender; for instance, only Male teams will show for a Player listed as Male....
Wed, 3 Apr, 2019 at 3:35 PM
My email address is on more than one account.
If you email address is showing as being on more than 1 Whole Game account please use the following link to release your account. https://grassrootstechnol...
Thu, 11 Jun, 2020 at 7:20 AM