Logging a Formal Complaint

Modified on Wed, 06 Sep 2023 at 01:39 PM

Our aim is to support your journey in football, whether this is as a player, volunteer, official, coach or a spectator.

Occasionally, things do not go to plan, and you may have a complaint that you would like us to investigate.

Formal complaints can be made to us against individuals, clubs or Leagues affiliated to the Berks & Bucks FA, or against the County FA itself.

If you wish to log a formal complaint with Berks & Bucks FA, please can you submit all the details and supporting attachments using the form below:

This will ensure that the relevant member of staff is assigned as a Case Manager and that our Complaints Procedure can be followed.

Your Case Manager will be in touch within 2 working days of being assigned, and you will receive automatic email updates as the complaint is progressed.

Your Case Manager will be a point of contact for you to support you and update throughout the investigation of the complaint.

More Information

Our Complaints Procedure can be found below. 

If you need any further support on this topic, please contact us via the Support Hub.

For more information about our governance structures, please visit www.Berks-BucksFA.com. Alternatively, find us on socials @berksandbucksfa for the latest news and updates.

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